Optimal Insights

Plain-English answers to your questions about technology best practices.

How to Get Buy-In for Cybersecurity Investments

There’s not a technology initiative under the sun that will be successful without buy-in. We’ve seen this first-hand over the three decades we’ve been in the IT service industry. Something else we’ve seen more than a few times: No matter how frightening cybersecurity statistics get, your leadership doesn’t think anything

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How to Streamline Your Communication Tools

There was a time when you needed a variety of tools to communicate in the office. One for video conferences, another for phones, another for text, another for fax, another for webinars, and — oh yeah — physical phones too. That’s multiple vendors that you are paying each month, and

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The Entrepreneur’s Journey: NABOE CEO Breakfast

  Heinan was thrilled to join the National Association of Business Owners & Entrepreneurs (NABOE) to share his entrepreneurial journey. Program details follow. Can you survive and grow over 30 years and still be excited about your business? We are excited to introduce to the NABOE audience, Heinan Landa, CEO

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Top 4 Tips for Responding to A Client Security Audit

Receiving a request from a client to audit your cybersecurity can lead to anxiety. Not only do you want to make sure you’re responding accurately, but you also want to be certain you don’t give too much, or too little, information. We’re seeing law firms, consulting firms, and associations alike

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What to Do When You Don’t Trust Your IT Team

While in a perfect world no one would ever find themselves feeling as though they were being held hostage by their IT team… we have unfortunately encountered this quite a few times over our three decades in the IT outsourcing industry. Many of us are in a position where our

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