Optimal Insights

Plain-English answers to your questions about technology best practices.

Optimal Networks Ranked on Channel Partners MSP 501 for 13th Time

 Annual Channel Partners MSP 501 Identifies Best of the Best in the Managed Services Industry   June 26, 2025 / Rockville, MD – Optimal Networks, Inc. has been named as one of the world’s top-performing managed service providers in the prestigious 2025 Channel Partners MSP 501 rankings. The annual Channel Partners

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Phishing Scams that Bypass Microsoft MFA: How to stay protected

Multi-factor authentication (MFA) has long been touted as one of the best ways to secure online accounts. In a 2019 report, Microsoft found that MFA can prevent 99.9% of cyberattacks—a rather powerful statistic. As time would tell, businesses were not the only ones moved by this data; cybercriminals were quite

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How Poor IT Support Threatens Cybersecurity

You don’t need us to tell you how an unresponsive helpdesk impacts productivity and morale within your organization. Law firms and associations come to us all the time with precisely this problem, and they know exactly what would cost them to not solve it. We also understand why you might

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