Premium IT Service Provider for Legal, Associations, and Consulting Firms

A proactive, strategic approach to your organization’s technology that makes your business more efficient, secure, and profitable.

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Law Firms

Transform your IT from a liability to a competitive advantage.

Associations

Engage and grow your community without the threat of technology issues.

Consulting Firms

Partner with a business that understands your priorities -- because they’re ours too.

Our Services

Premium MSP Services

Our flagship service takes the guesswork out of IT with a fixed monthly price, and a team of dedicated technology specialists who know your business like the back of their hand. From help desk to security training, we have you fully covered.

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CIO Services

Technology strategy can greatly impact your businesses growth. Our CIO services give you access to industry experts that can advise you on everything from assessments, to software selections and policy. Let us help set your business up for long term success.

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Premium. Proactive. Strategic.

Global MSP Rankings

Client Satisfaction

Perfect Service Ratings

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Proactive Service Hours 2024

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“Not only does Optimal make sure our systems are running in top condition, but they’re always looking forward for us, too. We’ve increased billable hours, and we don’t have to wonder or worry about our IT.”

"Before, our team would gather and say ‘it would be great if we could…’ but now we can. There is an increased organizational confidence in our technology which impacts the psychology of our team."

"They customize solutions to our needs and translate it all into everyday language. That expertise, professionalism, and strategic approach makes them stand out."

"It still surprises me that what we discuss doesn’t get lost, but gets researched! Optimal remains one of the best choices we made. It’s been a little more than a year now, and it just gets better!!"

"Optimal established a level of trust immediately in three ways: demonstrating technical expertise, doing what they say they’re going to do, and not looking to sell us the latest technology just because it’s available."

"I am amazed at what our Optimal CIO manages to do with his dedicated time. He excels at strategy and process, gathering information, getting buy-in, and managing the team to implement decisions.

"Optimal came in and gave us an unbiased and factual explanation of our options. It was clear they had our business objectives and best interests in mind."

"As an executive who has spent over 30 years in law organizations and several nonprofits, this is the best IT experience I’ve had."

"The majority of my time was being spent taking complaints, relaying these to the IT company, and following up. I can now focus on the initiatives necessary to move the firm’s growth plans forward.

Our Process

We know how stressful switching IT providers can be. So we designed a SMARTswitch program that builds upon tried-and-true best practices to reduce risk, respond to your unique needs, and set the critical groundwork for a better support experience.

switch

I need to switch providers ASAP.

You’ve lost faith in your MSP for any number of reasons. You want a new partner who offers the highest value, not the lowest cost. With our SMARTswitch program we deliver a high-touch, low-impact transition and a tailored IT roadmap that guides our shared priorities going forward.

Explore Our Approach

assess

I don’t know what I don’t know.

You aren’t totally ready to commit to a switch, but your current MSP satisfaction score is less than a 10 out of 10. Our no-obligation Assessment maps areas for improvement to actionable recommendations. Find out how you stack up against best practices and your top-performing peers.

consider an Assessment