Transition your IT services seamlessly with our unique, proprietary process designed to minimize risk and maximize value.
We know that even talking about switching from your current MSP is enough to give you a huge headache, so we’ve created a SMARTSwitch program that saves you valuable time and money by being intentional from the start.
We designed this program based on the feedback of clients just like you who were unhappy with their current MSP, but too overwhelmed with the idea of moving to another provider. We decided to change all that, and make the transition an easy choice for you.
How SMARTswitch Works
SMARTswitch is our process to transition you to our ongoing technology management services. It begins with a 2-3 week assessment where we:
- Interview key stakeholders in your organization
- Conduct competitive, security, and technical system analyses
- Present a full report that includes a transition plan to mitigate risks.
Our CIO services are embedded into this part of the process, so you get the value of our strategic guidance from the start.
At this point, if you are not 100% satisfied with our recommendations and service to date you are free to end our engagement — the last thing we want is to lock you into a lengthy contract if we are not the right fit for you.
Our next steps are in-depth documentation and deployment planning to get your system up and running the right way. With these steps completed, we are all set for a smooth transition to go live. Easy.
Considering switching IT providers?
If your current MSP satisfaction score is anything less than a 10, we invite you to request a complimentary call with an Optimal expert for our thoughts and recommendations on your IT setup.
You need a provider you can rely on for the best IT support there is. Find out what that looks like with Optimal Networks.