Optimal Insights

Plain-English answers to your questions about technology best practices.

Why You Need an (Updated) Acceptable Use Policy

As we’ve been speaking with clients and prospects about their cybersecurity posture we’ve learned that many don’t have an updated Acceptable Use Policy at their organization. In our 33 years of experience we’ve seen first-hand how something as simple as one policy document can do wonders to unify an organization

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Top 5 IT Considerations When Starting Your New Law Firm

We’ve recently had the pleasure of helping several law firms and consulting firms split off from one entity to form a new, growing entity of their own. While there are many technology problems we love to solve for our clients, being the team to design, build, standardize, secure, and support

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Master Employee Onboarding with Thoughtful IT: Top 6 Tips

Prefer to absorb content through webinars? Register for our session with UST Education on March 6th Picture this: You’ve found the perfect hire for your organization. The hiring process went smoothly, you’re excited for them to join the team, and they’re excited to get started. Their start date rolls around

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Hybrid Work Revisited: Where we are EOY 2023

It’s been a few years since we found ourselves in a sprint to help our clients work effectively from home during the 2020 COVID quarantine. We put out loads of articles and webinars and podcasts and TV segments on working remotely, and then on the challenges and benefits of hybrid

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3 Ways Your Technology is Annoying Your Clients

Law firms and consulting firms are in a position you might call unfair: your clients expect you to be masters of your craft and also of technology. Take these three scenarios for example: In all of these cases you do in fact offer world-class expertise. But is your client thrilled?

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