Solutions

Technology Management

Results

With our technology management and support services, we’ve helped clients achieve:

Thoughtful, responsive support

Forward-looking technology guidance

A partnership they can trust

Testimonials

comprehensive technology Management

At a high level, our fixed-price support service provides complete care for:

Your Technology

We think IT should work like a light switch—when you turn it on, it just works.

Your Security

We use technology and security awareness training to minimize the risk of attacks.

Your People

When a piece of technology gets in the way, we work quickly to solve the core issue.

Your Business

We suggest solutions that help you retain top talent, wow clients, and outpace competitors.

Our Service Includes:

Proactive Engineering Time

Unlimited 24/7/365 Helpdesk

Unlimited On-site Remediation

Security Awareness Training

Server & Workstation Management

Firewall & Backup Management

A Designated Account Team

Regular Strategic Check-ins

Onboarding

Our client engagements begin with an intensive Assessment & Onboarding Project that aims to not only transition you smoothly to our services and support, but to immediately provide thoughtful recommendations on your technology.

Transition

  • Begin system documentation
  • Prepare systems for support
  • Define measurable results
  • Orientation with your staff

Month 1

  • Assume support
  • Begin technical discovery
  • Conduct interviews
  • Remediate pressing network issues

Month 2

  • Continue technical discovery
  • Begin compiling recommendations
  • Remediate pressing network issues

Month 3

  • Review and refine recommendations
  • Report write-up
  • Recommendation delivery and review
  • Finalize IT priorities together

What Makes Us Different?

We’re not the right IT partner for everyone. See if our approach resonates with you.

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