Optimal Networks

Providing Law Firms Peace of Mind Since 1991.

Transform your technology from a liability to a competitive advantage.
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Client Success Story

The quick shift to remote work in 2020 left many firms struggling to keep their operations running, their clients happy, and their revenue on track. For the team at FIDJ, the transition was—from a technology perspective—completely seamless.
Case Study

We know law firms

Law firms are not like other businesses. After three decades serving the Washington, DC legal community, partnering with our local Association of Legal Administrators (ALA), and serving as CLE instructors for the American Bar Association (ABA), we’ve gained deep insight into the unique needs and priorities of your industry and what that means for technology providers like us. In fact, as of 2020, we literally wrote the book on legal technology—The Modern Law Firm: How to Thrive in an Era of Rapid Technological Change.

 

Being entrenched in the law firm space means understanding the pressure you’re under to meet ever-increasing demands from your partners, your clients, and your peers. 

You’re competing with other firms for top talent and with online services for business. You’re a top target for cybercriminals. You’re out billable revenue every time your systems falter. You’re in a space that, for all these reasons, can easily see technology as something to be feared and rejected.

 

But because we understand your unique challenges, we also know how to solve them—and how to get your partners on board. Take a look at our process below to see what we mean.

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Top MSP Globally

The majority of my time was being spent taking complaints, relaying these to the IT company, and then following up on issues. I can now focus on the human resources, operations, and marketing initiatives necessary to move the firm’s growth plans forward.

Optimal has bright, intelligent folks with very good personalities. They’ve elevated our opinion of having managed services.

Optimal established a level of trust immediately in three ways: demonstrating technical expertise, doing what they say they’re going to do, and not always looking to sell us the latest technology just because it’s available.

It still surprises me that what we discuss doesn’t get lost, but gets researched! Optimal remains one of the best choices we made. It’s been a little more than a year now, and it just gets better!!

    Our Solutions

    Technology Management

    With our flagship service we become your IT team for a predictable fixed price each month. From helpdesk to security training, we have you covered.

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    Technology Management with Optimal Network

    Cloud Solutions

    In the age of hybrid work, cloud services are a necessity. We can help with migration projects, critical security services, and ongoing support.

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    Technology Management with Optimal Network

    Assessments & CIO Services

    The right technology strategy can fuel your goals. From assessments to software selection to policy, our Consultants can guide the way.

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    Technology Management with Optimal Network

    Law Firm Tech Maturity

    We’ve developed a 14-point technology operational maturity model specifically for law firms. Outpace your competitors with our help.

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    Technology Management with Optimal Network

    Moving Law Firms Forward

    It can be overwhelming to trust an outsider with the operation and wellbeing of your firm. Your data is invaluable and your reputation is paramount. And these days, it can be hard to say whether clients or candidates have higher expectations as far as your technical capabilities are concerned.
    This is why our process, from day one, revolves around the principles of alignment and accountability. We won’t lose sight of your goals, and you won’t lose sight of our progress. Our engagement is a partnership, and we’re in it together.
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    step1

    We Assess Law firms

    We kick our new client engagements off with a comprehensive assessment of your technology environment, your business goals, and how the two align. Through business-level interviews, network exploration, technology maturity benchmarking, and a gap analysis based on best practices for law firms like yours, our CIO Consultants craft a plain-English report detailing our recommendations—including a prioritized IT Roadmap to guide our partnership.
    This gets both of our teams squarely on the same page as far as what “success” looks like, and provides clear, defined milestones to which you can hold us accountable.

    We Support Law Firms

    Now that we understand your systems, your firm, and what matters to you, we get started with support. To us, “support” means protecting your privileged data from prying eyes, eliminating technology headaches for your attorneys and staff, maximizing flexibility (while maintaining security) in the age of hybrid work, minimizing the threat of costly downtime, and keeping your firm competitive in a saturated market.
    You have a friendly, patient, solution-oriented team behind you. And with ongoing metrics and feedback to measure performance, our relationship stays on track.
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    We Advance Law Firms

    With your systems running smoothly and your team empowered to work effectively, we can shift our gaze forward. Are there efficiencies to be gained that would delight your associates and clients alike? Are there security controls to implement that would satisfy even the most demanding client audits? Are there technology trends on the horizon that you could flip into a new practice area?
    Nothing makes us happier than making a quantifiable impact on your firm’s success. Most partners don’t mind an ROI like that, either.

    We’ve Got You Secured.

    It takes just a few minutes to know if hybrid work has exposed vulnerabilities in your firm.
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