Optimal Insights

Plain-English answers to your questions about technology best practices.

The 5 Summer Apps Not to Miss

None of them. Let me start off with a story. Just last week, I took my daughter to the beach to see her cousins for the first time in seven months. Next to the sand and surf was an indoor play facility complete with trampolines and, well, basically everything an

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Update on Net Neutrality

The last time we addressed the net neutrality saga, we were…rather distraught. At this stage in the game, we are slightly less troubled by the Internet’s future, but troubled nonetheless. First, let’s recap: net neutrality is the idea of free and open Internet, where all data on the Internet is

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When Should I Tell My IT Provider I’m Moving Offices?

Office moves are one of the most consistently overlooked undertakings of all business operations. I’ve lost count of how many times I’ve been speaking with a client when they mention, in passing and ever-so-nonchalantly, that their organization is moving spaces.  Sometimes, the move is set to take place within the

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How Do I Know My Service Provider is Doing Their Work?

No news is good news in IT, right? Technology is generally supposed to function behind the scenes.  When you become aware of technology’s presence during your workday, then, it is almost always because something is going wrong. This puts your IT provider in a peculiar position—if your systems are well-oiled

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Should Mobile Devices be in my Organization’s Security Policy?

If your employees are accessing your network from their mobile device in any way, shape, or form, the answer is absolutely, 100%, unequivocally, positively, “yes.” No organization out there can afford to believe that their data is not worth protecting. Far too often, however, security policies stop at the door;

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Do I Really Need to Secure My Smartphone?

There are almost 1.5 billion smartphones in use worldwide. 5% of smartphones were lost or stolen last year. That means that 75 million phones were left vulnerable to intrusion. Do you have credit card information on your cell? Your social security number? How about access to your work email (and, thus,

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