Optimal Insights

Plain-English answers to your questions about technology best practices.

3 Ways Your Technology is Annoying Your Clients

Law firms and consulting firms are in a position you might call unfair: your clients expect you to be masters of your craft and also of technology. Take these three scenarios for example: In all of these cases you do in fact offer world-class expertise. But is your client thrilled?

Learn More

Top 5 IT Budgeting Pitfalls – What not to overlook

It’s not easy to build an IT budget that is both accurate and agile. Between all the different vendor contract terms, pricing structures, support expiration dates, license renewals, hardware upgrades, and infrastructure changes, it’s hard enough to not overlook a key investment – and that’s just the beginning! Over our

Learn More

MSP vs. MSSP vs. CISO – Who is responsible for cybersecurity?

Between the volume of abbreviations in technology and the scope of cybersecurity, it’s easy to lose track of who is responsible for what when it comes to keeping your data protected and your reputation intact. As is the nature of leadership, your organization’s top executive (CEO, ED, etc.) is ultimately

Learn More

The Executive’s Guide to Artificial Intelligence

There’s a lot of talk around Artificial Intelligence (AI) these days, and sentiments range from curiosity to outright fear. The complexity and implications of this technology is already plenty to wrestle with on a personal level. For business leaders, the uncertainty is amplified. Consider the recent stir about the Zoom

Learn More

Scam Tactics You Need to Know

We’ve reached another inflection point in the ongoing evolution of cybersecurity. For years and years IT service providers like us have been talking about how pivotal employee education is to your organization’s security. This defensive measure has become so fundamental that we include it as part and parcel of our

Learn More
No posts to show