Optimal Insights

Plain-English answers to your questions about technology best practices.

Will Sloppy IT Cost You Talent?

There is a link between technology and employee engagement. But let’s be real: Are you ACTUALLY at risk of losing talent due to a poorly architected or supported IT environment? As our businesses become more dependent on technology, our employees require — AND EXPECT — a higher-level IT environment. While

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How to Get Buy-In for Cybersecurity Investments

There’s not a technology initiative under the sun that will be successful without buy-in. We’ve seen this first-hand over the three decades we’ve been in the IT service industry. Something else we’ve seen more than a few times: No matter how frightening cybersecurity statistics get, your leadership doesn’t think anything

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