So you’re buying or renewing your cyber liability insurance and the provider has a ton of questions for you. How do you respond to get the best and price and the best coverage? Cyber liability insurance is still a fairly new concept, so our clients often turn to us for
There was a time when you needed a variety of tools to communicate in the office. One for video conferences, another for phones, another for text, another for fax, another for webinars, and — oh yeah — physical phones too. That’s multiple vendors that you are paying each month, and
While in a perfect world no one would ever find themselves feeling as though they were being held hostage by their IT team… we have unfortunately encountered this quite a few times over our three decades in the IT outsourcing industry. Many of us are in a position where our
Few business owners I know are pleased to find out that a service provider of theirs has been acquired. This is especially true in the case of managed IT service providers, who more or less hold your ability to operate in their hands. If this provider has been purchased… what
After being in business for over 30 years, we at Optimal aren’t strangers to the IT industry. We’ve seen many Managed Service Providers (MSPs) come and go in the local area, and many of the companies we’ve worked with over the past few decades have expressed their thoughts on particular
More and more, businesses are getting rid of the servers in their office and migrating their entire technology infrastructure to the cloud. In fact, according to a Technavio report, the global virtual desktop market is expected to grow at a pace of 11% year over year through 2020.
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