Optimal Insights

Plain-English answers to your questions about technology best practices.

How Poor IT Support Threatens Cybersecurity

You don’t need us to tell you how an unresponsive helpdesk impacts productivity and morale within your organization. Law firms and associations come to us all the time with precisely this problem, and they know exactly what would cost them to not solve it. We also understand why you might

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Why You Need an (Updated) Acceptable Use Policy

As we’ve been speaking with clients and prospects about their cybersecurity posture we’ve learned that many don’t have an updated Acceptable Use Policy at their organization. In our 33 years of experience we’ve seen first-hand how something as simple as one policy document can do wonders to unify an organization

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Top 5 IT Considerations When Starting Your New Law Firm

We’ve recently had the pleasure of helping several law firms and consulting firms split off from one entity to form a new, growing entity of their own. While there are many technology problems we love to solve for our clients, being the team to design, build, standardize, secure, and support

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MSP vs. MSSP vs. CISO – Who is responsible for cybersecurity?

Between the volume of abbreviations in technology and the scope of cybersecurity, it’s easy to lose track of who is responsible for what when it comes to keeping your data protected and your reputation intact. As is the nature of leadership, your organization’s top executive (CEO, ED, etc.) is ultimately

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The Executive’s Guide to Artificial Intelligence

There’s a lot of talk around Artificial Intelligence (AI) these days, and sentiments range from curiosity to outright fear. The complexity and implications of this technology is already plenty to wrestle with on a personal level. For business leaders, the uncertainty is amplified. Consider the recent stir about the Zoom

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