Optimal Insights

Plain-English answers to your questions about technology best practices.

How Poor IT Support Threatens Cybersecurity

You don’t need us to tell you how an unresponsive helpdesk impacts productivity and morale within your organization. Law firms and associations come to us all the time with precisely this problem, and they know exactly what would cost them to not solve it. We also understand why you might

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What to Do When You Don’t Trust Your IT Team

While in a perfect world no one would ever find themselves feeling as though they were being held hostage by their IT team… we have unfortunately encountered this quite a few times over our three decades in the IT outsourcing industry. Many of us are in a position where our

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ALA Feature: Comprehensive Threat Protection for Law Firms

The Anatomy of Comprehensive Cyber Threat Protection for Law Firms by Heinan Landa / Founder & CEO / Optimal Networks, Inc.   You deposited the cashier’s check and released the funds from your client trust account immediately. According to their emails, your client was in quite a hurry, and was

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