For mid-sized law firms and associations, technology management is a balancing act. You need reliable, secure, and responsive IT to keep operations running smoothly—but you don’t necessarily have the scale (or the appetite) to maintain a massive in-house department. Over our three decades supporting organizations in the Washington, DC region,
Mid-sized law firms and associations depend on technology to function, but many don’t realize just how many moving parts are involved in keeping IT effective, secure, and aligned with organizational goals. Through more than 30 years of supporting professional services firms and associations in the DC region, we’ve found that
Between insourcing, outsourcing, and every possible hybrid model in between, it can be tough to know whether your current IT support structure is really serving your organization. At Optimal we’ve spent more than 30 years helping law firms, associations, and consulting firms across the DC region design and refine their
It’s not easy to build an IT budget that is both accurate and agile. Between all the different vendor contract terms, pricing structures, support expiration dates, license renewals, hardware upgrades, and infrastructure changes, it’s hard enough to not overlook a key investment – and that’s just the beginning! Over our
There’s not a technology initiative under the sun that will be successful without buy-in. We’ve seen this first-hand over the three decades we’ve been in the IT service industry. Something else we’ve seen more than a few times: No matter how frightening cybersecurity statistics get, your leadership doesn’t think anything
While in a perfect world no one would ever find themselves feeling as though they were being held hostage by their IT team… we have unfortunately encountered this quite a few times over our three decades in the IT outsourcing industry. Many of us are in a position where our