Optimal Insights

Plain-English answers to your questions about technology best practices.

How to Get Buy-In for Cybersecurity Investments

There’s not a technology initiative under the sun that will be successful without buy-in. We’ve seen this first-hand over the three decades we’ve been in the IT service industry. Something else we’ve seen more than a few times: No matter how frightening cybersecurity statistics get, your leadership doesn’t think anything

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Top 4 Tips for Responding to A Client Security Audit

Receiving a request from a client to audit your cybersecurity can lead to anxiety. Not only do you want to make sure you’re responding accurately, but you also want to be certain you don’t give too much, or too little, information. We’re seeing law firms, consulting firms, and associations alike

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The Anatomy of Comprehensive Ransomware Protection

The average downtime for a ransomware attack (defined as “material interruption” to operations) is 22 days. In DC, the average lawyer’s billing rate is $380 per hour. Multiply that by the number of attorneys in the firm, and multiply that by 8 hours and by 22 days… and you can

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WUSA9: Be Safe with Your Cyber Monday and Holiday Shopping

As seen on WUSA 9 November 26, 2021 Be safe with your cyber Monday and holiday shopping Unfortunately, cyber criminals might be even more excited about the holiday season than we are! Scams continue to get more sophisticated and harder to spot before it’s too late. Heinan joined WUSA9 to

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Cybersecurity Questions to Prepare for Hybrid Work

Top 9 Cybersecurity Questions to Prepare for Hybrid Work

Cybercriminals are more organized, disciplined, and persistent than ever. Compared to 2019, the FBI saw a 70% increase in reported attacks in 2020. This is not so surprising when you realize that cybercrime is a $1.5 trillion industry (more revenue than Facebook, Walmart, Apple, Tesla, and Microsoft combined). 

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