Optimal Insights

Plain-English answers to your questions about technology best practices.

Why You Need an (Updated) Acceptable Use Policy

As we’ve been speaking with clients and prospects about their cybersecurity posture we’ve learned that many don’t have an updated Acceptable Use Policy at their organization. In our 33 years of experience we’ve seen first-hand how something as simple as one policy document can do wonders to unify an organization

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Top 5 IT Budgeting Pitfalls – What not to overlook

It’s not easy to build an IT budget that is both accurate and agile. Between all the different vendor contract terms, pricing structures, support expiration dates, license renewals, hardware upgrades, and infrastructure changes, it’s hard enough to not overlook a key investment – and that’s just the beginning! Over our

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MSP vs. MSSP vs. CISO – Who is responsible for cybersecurity?

Between the volume of abbreviations in technology and the scope of cybersecurity, it’s easy to lose track of who is responsible for what when it comes to keeping your data protected and your reputation intact. As is the nature of leadership, your organization’s top executive (CEO, ED, etc.) is ultimately

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How to Get Buy-In for Cybersecurity Investments

There’s not a technology initiative under the sun that will be successful without buy-in. We’ve seen this first-hand over the three decades we’ve been in the IT service industry. Something else we’ve seen more than a few times: No matter how frightening cybersecurity statistics get, your leadership doesn’t think anything

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How to Streamline Your Communication Tools

There was a time when you needed a variety of tools to communicate in the office. One for video conferences, another for phones, another for text, another for fax, another for webinars, and — oh yeah — physical phones too. That’s multiple vendors that you are paying each month, and

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