You don’t need us to tell you how an unresponsive helpdesk impacts productivity and morale within your organization. Law firms and associations come to us all the time with precisely this problem, and they know exactly what would cost them to not solve it. We also understand why you might
Let’s begin with some perspective: Artificial intelligence is not the first transformative technology to affect our businesses, nor will it be the last. We’ve been in the IT industry since 1991. We’ve seen the advent of email, the internet, cloud computing, remote work, and more—and we’ve helped our clients navigate
There’s a budding misconception that the prevalence of cloud computing has brought about the obsolescence of business continuity planning. We’ve been in the IT industry since before the internet was a thing and we’ve been preaching the benefits of cloud computing since we had to define what “the cloud” even
As we’ve been speaking with clients and prospects about their cybersecurity posture we’ve learned that many don’t have an updated Acceptable Use Policy at their organization. In our 33 years of experience we’ve seen first-hand how something as simple as one policy document can do wonders to unify an organization
It’s not easy to build an IT budget that is both accurate and agile. Between all the different vendor contract terms, pricing structures, support expiration dates, license renewals, hardware upgrades, and infrastructure changes, it’s hard enough to not overlook a key investment – and that’s just the beginning! Over our
Between the volume of abbreviations in technology and the scope of cybersecurity, it’s easy to lose track of who is responsible for what when it comes to keeping your data protected and your reputation intact. As is the nature of leadership, your organization’s top executive (CEO, ED, etc.) is ultimately
You're all signed up! Thanks for being part of the Optimal community.