Optimal Insights
How to Protect Your Company from Forged or Malicious Emails
As originally published in the American City Business Journals. — Not too long ago my COO received an email from my address. The chain started out simply:
Optimal Appears on Inc. 5000 List for Third Time
Rockville, MD – Optimal Networks, Inc., a firm that provides outsourced IT, consulting, and premium cloud services, has been recognized by Inc. magazine on its 35th annual Inc. 5000—the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within
How to Protect Your Digital Legacy
As originally published in the American City Business Journals. — Not too long ago a client of mine came to me with a personal information technology question that I — believe it or not — had never been asked before: “What happens to all my online accounts when I die?”
Boomers Out, Millennials In: 4 Ways to Keep Your Company Relevant
As originally published in the American City Business Journals. — Millennials are officially the largest generation in the U.S. workforce. Now, before I go any further, let me be very clear: I’m not here to talk stereotypes; every generation seems to like to pick on the one that comes after

How Much Do Help Desk Specialists Make in the DC, Maryland, Virginia Area?
We recently worked through the typical salary range for Network Engineers, breaking down the various factors that affect their pay. Well, Help Desk Specialist earning potential is based on many of the same factors (as well as some unique considerations). Take a look below to see how Help Desk Specialist