Imagine you’ve hired two new employees: one remote, and one local. The local employee arrives on-site at your office to a fully furnished workspace: The remote employee received a repackaged laptop in the mail. After 35 years in the IT industry, we’ve seen first-hand how employee onboarding shapes an individual’s
Businesses are not doing a great job with AI right now. Over the past year employees, executives, and stakeholders alike have all felt the pressure to leverage AI in pursuit of efficiency and innovation. Yet as we round out this first calendar quarter, businesses are still not doing well with
When’s the last time you took a holistic look at your onboarding process from the new employee’s perspective? When most organizations think about onboarding, they think about HR paperwork, benefits enrollment, and maybe a welcome lunch. If you put yourself into the new hire’s shoes, is the experience
According to ILTA’s 2025 Technology Survey, 80% of law firms are either “using or exploring” artificial intelligence. That number is striking—but it deserves some context. “Exploring” is really the first stage of any AI journey, and it can mean everything from attending a webinar… to running a small pilot… to
Building your own custom GPT is not hard to do, but it can be surprisingly hard to do well. At Optimal, we help law firms, associations, and consulting firms get meaningful business results out of their IT systems. When it comes to AI, 95% of organizations have seen no measurable
For the first time in years, organizations saw a small but meaningful reprieve in the financial fallout of data breaches. IBM’s latest report puts the average cost at $4.44M—down from $4.88M last year, a drop of nearly half a million dollars. That is very good news for any executive responsible