The Anatomy of Comprehensive Ransomware Protection

What will it take the city of Baltimore to recover from its recent ransomware attack? Over $18 million. Atlanta won’t be surprised: it cost $17 million for them to recover from their attack last year.

There’s a reason we …

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Top 3 Technology Items Executives Must Consider

What one tool directly influences your business’s ability to attract and retain top talent, minimize risk, and gain competitive advantages? Your technology.

While many executives are tempted to stay out of their IT altogether, we’ve reached a point in time …

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How to Choose the Right Phone System for Your Business

On the surface, replacing the phones at your office probably seems like a fairly straightforward project; in the grand scheme of technology projects, this one is pretty simple, right?

There are of course far more complex initiatives for your business …

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Top 10 Tips to Avoid Social Engineering Hacks

Did you know that 95% of all successful cyberattacks begin with a phishing scam?

And that’s just one type of social engineering, a hacking method that puts us, our families, and our businesses at risk on a daily basis. …

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The Dangers of Online Shopping and How to Stay Safe [Video/Infographic]

This past Cyber Monday, consumers spent nearly $8 billion online, with over 54% of purchases made directly from smartphones. Two days prior, on Black Friday, online sales surpassed $6 billion.

The holidays are, of course, prime time for purchases in …

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The Best Managed Service Providers (MSPs) in DC, MD, VA (Reviews/Ratings)

Business Partnership

After being in business for almost 30 years, we at Optimal aren’t strangers to the IT industry. We’ve seen many Managed Service Providers (MSPs) come and go in the local area, and many of the companies we’ve worked with over …

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What is “Vishing” and How Can You Stay Protected?

Previously we’ve published several articles about email phishing scams and how to best avoid them. We even put together an infographic on the Top 5 Phishing Red Flags, which you can take a look at here.

What we haven’t …

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Top 5 Phishing Red Flags (Infographic)

Did you know that 95% of successful cyberattacks begin with a phishing scam?
“Phishing” is an umbrella term used to describe an email scam where the sender tries to trick you into handing over valuable information such as account …

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Implementation vs. Adoption: How to successfully roll out a new technology solution


When it comes to rolling out a new technology solution at your organization, there are a lot of boxes to check from both a tactical and a strategic perspective.
Time and time again we hear from organizations who had …

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Should You Have a Team Full of Slackers? (Infographic)

Are you considering Slack at your organization?
It’s a smart question to ask. Slack, an incredibly popular communication platform, now boasts:

  • 500,000 organizations on board (70,000 paying)
  • 8 million daily active users (3 million paid)
  • 10 hours of average
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