Optimal Insights

Plain-English answers to your questions about technology best practices.

How to Choose the Right Document Management System (DMS)

After serving the DC law firm community on a strategic consulting level for over 30 years, you can imagine that we’ve managed our fair share of DMS selection projects. As a result, we’ve become quite familiar with how to analyze a particular DMS solution and whether or not it may

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The Anatomy of Comprehensive Ransomware Protection

The average downtime for a ransomware attack (defined as “material interruption” to operations) is 22 days. In DC, the average lawyer’s billing rate is $380 per hour. Multiply that by the number of attorneys in the firm, and multiply that by 8 hours and by 22 days… and you can

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Cybersecurity Questions to Prepare for Hybrid Work

Top 9 Cybersecurity Questions to Prepare for Hybrid Work

Cybercriminals are more organized, disciplined, and persistent than ever. Compared to 2019, the FBI saw a 70% increase in reported attacks in 2020. This is not so surprising when you realize that cybercrime is a $1.5 trillion industry (more revenue than Facebook, Walmart, Apple, Tesla, and Microsoft combined). 

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