Optimal Insights

Plain-English answers to your questions about technology best practices.

What do all these cloud terms mean?

There are a lot of buzzwords flying around these days.  While every industry has its fair share of jargon, technology tends to have just about as many acronyms and strange-sounding terms as the government. And, since everyone (no really, everyone) is affected by technology, clarifying all these terms becomes all

Learn More

How Can I Keep All My Mobile Devices Charged?

Whenever I fly or am on the road and in client and prospect meetings all day, I find myself asking that very same question. I have an iPhone, iPad, Bluetooth headset, Bluetooth keyboard, a laptop, and a Bluetooth mouse—none of which can keep their charge for a full 8-10 hour

Learn More

How Can I Get Tech Problems Solved Faster?

As I’ve mentioned in previous entries, outsourced providers are constantly juggling a whole litany of client issues; when you call for the helpdesk, you might not be able to speak with an engineer right away. (It really, truly, honestly isn’t anything personal.) While it is 100% your provider’s responsibility to

Learn More

Apple vs Android: Which is Really Better?

Even though BlackBerry is still (technically, barely) alive, and even though Windows has finally crossed into the mobile market with Windows 8, the fiercest battle on the phone front is still between two primary parties: Apple and Android. So, what’s the big difference? Aren’t all smartphones basically the same thing?

Learn More

Can IT Increase Productivity?

Whether I’m at a networking event, sitting down with clients, or talking with a prospect, I spend a lot of my time surrounded by executives. While this is certainly a diverse bunch, I feel that it’s fair to make one generalization: executives love productive employees. And it makes sense—more and more,

Learn More
No posts to show