Warranties on the consumer level are typically a bad idea. Say you want to buy a new TV. For the past few weeks you’ve been educating yourself on all things television. You’ve consulted CNet. You’ve read Consumer’s Digest. You’ve asked your nerdiest of nerd friends for their expert opinions. You
This could be devastating. You may be hearing whispers about “net neutrality” these days, but these whispers need to turn into shouts. At hand is the absolute biggest blow to the Internet since the day it was created, and you will be affected if it comes to fruition. Under the
When you’re speaking with a service provider, few things are more off-putting than the constant use of acronyms and three-letter sets that you aren’t familiar with. Information is only as good as it is understandable, after all. So, what do some of these abbreviations actually mean? We’ve picked some of
There are a lot of buzzwords flying around these days. While every industry has its fair share of jargon, technology tends to have just about as many acronyms and strange-sounding terms as the government. And, since everyone (no really, everyone) is affected by technology, clarifying all these terms becomes all
Whenever I fly or am on the road and in client and prospect meetings all day, I find myself asking that very same question. I have an iPhone, iPad, Bluetooth headset, Bluetooth keyboard, a laptop, and a Bluetooth mouse—none of which can keep their charge for a full 8-10 hour
As I’ve mentioned in previous entries, outsourced providers are constantly juggling a whole litany of client issues; when you call for the helpdesk, you might not be able to speak with an engineer right away. (It really, truly, honestly isn’t anything personal.) While it is 100% your provider’s responsibility to