Optimal Insights

Plain-English answers to your questions about technology best practices.
How Much Does Remote IT Support (Help Desk) Cost?

How Much Does Remote IT Support (Help Desk) Cost?

With all of the advances in remote access, the IT industry has reached the point where roughly 95% of all network management and support can be performed from afar.  From server patching, to helpdesk services, to firmware updates for your firewall, all it takes are some keystrokes from an engineer

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What is the Best Laptop for a Small Business Sales Team?

What is the Best Laptop for a Small Business Sales Team?

Sifting through the number of laptops on the market today can be exhausting, and can leave you more confused than confident in your decision-making. It’s not just you; the number of times our clients have asked us for guidance is too high to possibly count. And for good reason—it’s an

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How Much Does a Security Audit Cost? (Video)

How Much Does a Security Audit Cost? (Video)

Unless you’ve been living under a rock (which isn’t looking like such a terrible setup these days), you’ve seen all of the headlines reporting cyberattack after cyberattack after cyberattack. If billion-dollar companies like Target, Home Depot, and Sony are vulnerable to hacks, where does that leave your organization? Over and

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How Much Does an Office Move Cost for Nonprofits?

How Much Does an Office Move Cost for Nonprofits?

Office moves are a pain in the neck. There’s just no way around it. Even if you’re moving up to bigger and better things, the process of picking up your entire organization and placing it back down is incredibly complex and stressful, not to mention hard on your wallet.

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