Building your own custom GPT is not hard to do, but it can be surprisingly hard to do well. At Optimal, we help law firms, associations, and consulting firms get meaningful business results out of their IT systems. When it comes to AI, 95% of organizations have seen no measurable
For the first time in years, organizations saw a small but meaningful reprieve in the financial fallout of data breaches. IBM’s latest report puts the average cost at $4.44M—down from $4.88M last year, a drop of nearly half a million dollars. That is very good news for any executive responsible
For mid-sized law firms and associations, technology management is a balancing act. You need reliable, secure, and responsive IT to keep operations running smoothly—but you don’t necessarily have the scale (or the appetite) to maintain a massive in-house department. Over our three decades supporting organizations in the Washington, DC region,
Mid-sized law firms and associations depend on technology to function, but many don’t realize just how many moving parts are involved in keeping IT effective, secure, and aligned with organizational goals. Through more than 30 years of supporting professional services firms and associations in the DC region, we’ve found that
Between insourcing, outsourcing, and every possible hybrid model in between, it can be tough to know whether your current IT support structure is really serving your organization. At Optimal we’ve spent more than 30 years helping law firms, associations, and consulting firms across the DC region design and refine their
Multi-factor authentication (MFA) has long been touted as one of the best ways to secure online accounts. In a 2019 report, Microsoft found that MFA can prevent 99.9% of cyberattacks—a rather powerful statistic. As time would tell, businesses were not the only ones moved by this data; cybercriminals were quite