For mid-sized law firms and associations, technology management is a balancing act. You need reliable, secure, and responsive IT to keep operations running smoothly—but you don’t necessarily have the scale (or the appetite) to maintain a massive in-house department. Over our three decades supporting organizations in the Washington, DC region,
Mid-sized law firms and associations depend on technology to function, but many don’t realize just how many moving parts are involved in keeping IT effective, secure, and aligned with organizational goals. Through more than 30 years of supporting professional services firms and associations in the DC region, we’ve found that
Between insourcing, outsourcing, and every possible hybrid model in between, it can be tough to know whether your current IT support structure is really serving your organization. At Optimal we’ve spent more than 30 years helping law firms, associations, and consulting firms across the DC region design and refine their
Multi-factor authentication (MFA) has long been touted as one of the best ways to secure online accounts. In a 2019 report, Microsoft found that MFA can prevent 99.9% of cyberattacks—a rather powerful statistic. As time would tell, businesses were not the only ones moved by this data; cybercriminals were quite
For administrators, entering into a multi-year agreement with a new IT partner is a huge deal due to not only the impact on firm operations, but the impact on your reputation as well. Unfortunately, IT companies have a habit of making contract terms more complicated than they need to be,
You don’t need us to tell you how an unresponsive helpdesk impacts productivity and morale within your organization. Law firms and associations come to us all the time with precisely this problem, and they know exactly what would cost them to not solve it. We also understand why you might