Optimal Insights

Plain-English answers to your questions about technology best practices.

Chief Executive Talks Collaborative Software with Heinan

The demand for collaborative software is on the rise; as the workforce grows younger and as software programs grow more and more sophisticated, businesses are realizing that their ability to attract and retain new talent depends (in part) on the collaboration tools they have to offer. What sort of impact

Learn More

5 Secrets to Connecting Your Remote Employees (Video)

  As originally published in the American City Business Journals. As more and more businesses incorporate remote workers into their team, the question we’re forced to answer is how we can best keep these employees connected. “Connected,” of course, has two meanings: technical and cultural; having the right tools in

Learn More

Spear-Phishing and W-2 Scams: How to Stay Protected

As originally published in the American City Business Journals. “The most devastating attacks by the most sophisticated attackers almost always begins with the simple act of spear-phishing.” – Jeh Johnson, former Secretary of Homeland Security Phishing attacks are the definition of a tried-and-true cyberattack; they’ve been circulating for decades, and

Learn More

Optimal Named Top 2017 Managed Service Provider by CRN

Rockville, MD – Optimal Networks today announced it has earned recognition on The Channel Company’s 2017 CRN Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250. This is the third year Optimal has been recognized in this category. The MSP500 is an annual list which recognizes the

Learn More

Where Voice Command is Falling Short (But Not For Long)

As originally published in the American City Business Journals. — Are you talking to your technology yet? For a few years now we’ve seen an uptick in speech recognition technology. We’ve had Siri in our pockets since 2011 (hands-free since 2014), we’ve had Google Voice Search since about that same

Learn More