Optimal Insights

Plain-English answers to your questions about technology best practices.

Microsoft Office 365 vs. Hosted (Cloud) Desktops for Business

A cloud is a cloud is a cloud, right? Absolutely and positively not. Especially not when what is being advertised as a “cloud” solution is really only partially rooted in cloud computing. When it comes to really digging into Microsoft Office 365 and a hosted desktop platform (otherwise referred to

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Key Elements of a Successful Password Policy

  Did you know that specialized computers can crack an 8-character password in 6 hours? If there’s one thing that hackers have an ample amount of, it’s patience. And yes, your organization is vulnerable; many small businesses serve as vectors into larger corporations, and cybercriminals tend to pursue the path

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How to Evaluate Technology (IT) Vendor Proposals

  The IT industry is unpredictable (to the point where we’ve written an article entitled—and I quote—Why the IT industry sucks). With no equivalent to the bar exam for entrance, and given how easy it is for just anyone to create their own start-up tech company (experienced or not), it

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How to Test a Disaster Recovery Plan for Associations (Trade/Professional)

According to the ESG Research Review Data Protection Survey from Enterprise Strategy Group, 53% of organizations can tolerate less than an hour of downtime before experiencing significant revenue loss or other adverse business impact. Of those that experience a significant business interruption, 30 percent never recover. This is especially alarming data

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Review of the Surface Pro 3 for Business

  We’ve all seen the commercials. The Surface is “the tablet that can replace your laptop” (and apparently turn you into a really great dancer at the same time). When the Pro 3 was released, I decided to give it a try—with all of the traveling I do for client

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