Optimal Insights

Plain-English answers to your questions about technology best practices.
How Much Does Hosted Exchange Cost?

How Much Does Hosted Exchange Cost?

These days, few companies could function properly without email communication. Fortunately for us business-folk, it’s only becoming easier to have a reliable, inexpensive, stress-free Microsoft Exchange email solution delivered directly to an Internet near you. With so many options for hosted Exchange solutions out there, we at Optimal often get

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What is the Average IT Consulting Rate in DC, MD, and VA?

What is the Average IT Consulting Rate in DC, MD, and VA?

More and more, organizations are outsourcing the support and maintenance of their technology systems to consulting firms. As one of these same outsourced consulting firms, you can imagine that we field many questions about average hourly rates. Even if the prospect doesn’t end up using Optimal’s services, we still like

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IT Budget for Law Firms: Key Elements to Consider

IT Budget for Law Firms: Key Elements to Consider

In over two decades, we’ve yet to come across a law firm that finds joy in putting together their IT budgets. It’s an arduous process, but a necessary evil if you want to keep a solid handle on your finances. While some may assume that a profitable industry like law

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How Much Does Remote IT Support (Help Desk) Cost?

How Much Does Remote IT Support (Help Desk) Cost?

With all of the advances in remote access, the IT industry has reached the point where roughly 95% of all network management and support can be performed from afar.  From server patching, to helpdesk services, to firmware updates for your firewall, all it takes are some keystrokes from an engineer

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