Optimal Insights

Plain-English answers to your questions about technology best practices.

5/09 SmartCEO talks client retention with Optimal

Client retention is of paramount importance in today’s economy. But how do you let your best customers know how much they mean to you? SmartCEO interviewed Heinan and David–along with other leading CEOS and COOS–to find out what they are doing to keep their clients satisfied and coming back for more. Read

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