Optimal Insights

Plain-English answers to your questions about technology best practices.

5/09 SmartCEO talks client retention with Optimal

Client retention is of paramount importance in today’s economy. But how do you let your best customers know how much they mean to you?¬†SmartCEO¬†interviewed Heinan and David–along with other leading CEOS and COOS–to find out what they are doing to keep their clients satisfied and coming back for more. Read

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