We’ll work together to map out the results that matter to you, design your solution around those goals, and measure our progress toward achieving them. You’ll see very clearly what sort of impact we’re making on your organization.
We’ll have a shared definition of success, which means there’s no question as to whether we’re headed in the right direction. We’ll both be able to hold our team accountable for your desired outcomes, and make quick adjustments if we veer off-track.
At this stage, your technology works, and you’re responding to issues when they arise.
This level introduces a level of proactive attention. Instead of reacting to problems as they arise, you begin planning to prevent them from happening in the first place.
Here your technology is actively supporting and accelerating your business objectives. Your staff is free to be productive and collaborate from anywhere.
Firm Administrator, Edell, Shapiro, & Finnan
Managing Partner, Finnan, Edell, Shapiro & Finnan
IT Director, Gilbert, LLP
CFO, Entertainment Software Association
COO, Longeveron LLC
President, Family & Nursing Care
Partner, Fuerst Ittleman David & Joseph, PL
President, HIS Sign, LLC
So, you’re in the market for outsourced IT services. Comparing providers in this industry is not easy, especially in the DC Metro area. We should know – we’ve been in it for over 25 years now. Anyone can give a good presentation, but how are you to know if you’re really going to get the…
When it comes to marketing technology support services, “proactive” is one of those words that gets thrown around left and right. The problem is that, across the IT industry, there seem to be fairly loose definitions of what the term “proactive” actually means. This not only makes it hard for businesses to differentiate between…
Outsourcing your technology support is nothing new. In fact, some argue (not unfairly) that traditional IT services are a commodity at this point. But just as technology itself has made incredible strides over the past few decades, outsourcing is also evolving in ways that can eliminate the need to manage your IT altogether. …
There aren’t any! Outsourcing is perfect. Call us? …Okay, kidding. As wonderful as it would be for an outsourced IT firm to say that there isn’t a single fundamental problem with the concept of outsourcing, that of course cannot logically be true. In fact, it is outsourced IT firms who are the most…