Our Philosophy
We’re here to solve your business problems through thoughtful technology recommendations and white-glove support, and to make a measurable impact on your organization – not just your technology.
Our Approach
We aren’t content being your technology vendor.
We strive to be your business partner, and a resource you can rely on to reach that next phase in your development.
Our approach revolves around two core elements:
Results
We’ll work together to map out the results that matter to you, design your solution around those goals, and measure our progress toward achieving them. You’ll see very clearly what sort of impact we’re making on your organization.
Accountability
We’ll have a shared definition of success, which means there’s no question as to whether we’re headed in the right direction. We’ll both be able to hold our team accountable for your desired outcomes, and make quick adjustments if we veer off-track.
Ultimately, we’re here to fuel your mission, and to demonstrate exactly how we’re doing so in a clear, quantifiable manner.
The 3 Levels of Technology
Some technology firms will try to force-fit their clients into whichever service model they’re able to provide.
Since our solutions run the gamut from traditional managed services to high-end cloud services, we can be responsive to our clients’ needs and seamlessly guide them from one model to another.
This comes in handy when you consider the 3 main levels of technology:
Level 1 – Effective
At this stage, your technology works, and you’re responding to issues when they arise.
Level 2 – Enhanced
This level introduces a level of proactive attention. Instead of reacting to problems as they arise, you begin planning to prevent them from happening in the first place.
Level 3 – Engaged
Here your technology is actively supporting and accelerating your business objectives. Your staff is free to be productive and collaborate from anywhere.
Where is your organization today?
Where would you like it to be?
Testimonials
In order for the IT team to leverage technology to help the firm grow, we need to engage with the business side of the firm, which takes time. Having a company like Optimal to run our day-to-day technology allow my team and me to understand the firm’s needs from a business perspective and utilize the technology accordingly.
My wife and I were driving up I-95, and I was using the Optimal system via a hotspot -- and as far as anyone could tell, it was just like I was in my office. I had complete and secure access to our entire system -- at 70 miles per hour!
As a firm, we’ve experienced increased productivity, efficiency, and effectiveness in Optimal’s cloud.
Healthcare is changing at a faster rate than it has since my family started the company in 1968. We need a trusted technology partner looking out for our best interests in this volatile market space
I’m confident that the ultra-secure environment we envisioned has been realized with Optimal’s guidance.
I can now focus on the human resources, operations, and marketing initiatives necessary to move the firm’s growth plans forward.
Our revenue has already increased and there is no limit to the amount of people who can benefit from this product now.
