Phishing vs Spear-Phishing vs Email Spoofing: How to stay protected

If you’re anything like our clients, you’re worried about being vulnerable to email scams.

Our company has been providing IT support for over 25 years, and never before have we seen this level of concern about phishing, spear-phishing, and email

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Review of Slack Communication Tool for Business

If you’re like many organizations, you might find yourself juggling a whole host of different communication tools. You have your email, an instant messaging application, a separate video conferencing tool, another platform for virtual water cooler talk… the list could

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Key Elements of Proper IT Asset Disposition (ITAD)

An important part of IT asset management is recognizing when a piece of hardware is no longer suitable for regular use within your organization. When that’s the case, there are a few common ways you can let go of your

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Is the Cloud Secure?

It’s very common for organizations to avoid cloud computing out of legitimate concern for their data’s safety. “What if someone gains access to my environment?” “Since it’s not in my control, what if something goes wrong?” “Wouldn’t my data be

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How Much Do Help Desk Specialists Make in the DC, Maryland, Virginia Area?

We recently worked through the typical salary range for Network Engineers, breaking down the various factors that affect their pay. Well, Help Desk Specialist earning potential is based on many of the same factors (as well as some unique

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How Much Do Network Engineers Make?

You may have heard that we’re currently hiring Network Engineers. Well if you’re wondering what the typical salary is for someone in this field, you’ve come to the right place! At Optimal Networks, engineers are the backbone of our

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What to Do if You Get Ransomware

So, you’re already familiar with the best ways to protect your business from ransomware, the vicious form of malware that encrypts all your files and demands a ransom to regain control of them. But what exactly happens if your machine

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What to Do With Old Technology Hardware

Isn’t it something how, as the processing power of computer chips increases, technology that was once cutting edge quickly becomes obsolete? If you’re in the middle of replacing your old hardware with more advanced technology, you may be wondering,

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Key Elements of Proactive Technology (IT) Support

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When it comes to marketing technology support services, “proactive” is one of those words that gets thrown around left and right.
 
The problem is that, across the IT industry, there seem to be fairly loose definitions of what the

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Can Multiple Monitors Increase Productivity?

When you’re in the IT industry, one of the most rewarding things you can do for your clients is to help them increase their productivity with technology.
 
But if we step back and take a look at upgrades across

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