FAQs from our clients about technology and service
We’re passionate about technology that helps support your business goals—and the service level at which it is delivered. The Common Man Blog is a collection of entries that addresses frequently-asked client questions and our learning experiences as part of the service industry. You’ll get information that answers the questions you and other Optimal clients have about technology products and platforms, and service delivery. Have a question you want answered?
Every single time I open a news website or publication, I learn about yet another cyber-attack. Based on this, I’m not surprised that a recent Symantec study found that 40% of cyber-attacks are against organizations with
Disasters can be, well, even more disastrous to law firms because their responsibility to protect client data does not dissipate post-disaster. In fact, former ABA President Steve Zack was quoted as saying, “They [law firms] must represent the client competently