FAQs from our clients about technology and service
We’re passionate about technology that helps support your business goals—and the service level at which it is delivered. The Common Man Blog is a collection of entries that addresses frequently-asked client questions and our learning experiences as part of the service industry. You’ll get information that answers the questions you and other Optimal clients have about technology products and platforms, and service delivery. Have a question you want answered?
For the home health care industry in particular, properly and intelligently managing your clients, caregivers, and medical records is absolutely critical to the success of your mission and the quality of the care you’re providing.
The other day, one of our clients asked me about network security; specifically he asked about the top cybersecurity threats to small- to medium-sized businesses. It is a great question—one I’ve been asked time and time again since a recent