CEOs BizJournals Column

Heinan’s contributions to the American City Business Journals

  • 24

    Oct 2017

    Stop Asking if Your Business is “Safe” From a Cyberattack

    We’ve been hearing about Equifax ad nauseam.   We’ve learned that the Yahoo hack was even worse than we had thought, and that all 3 billion accounts were compromised in their 2013 breach.   If I asked you to, I’m sure you could rattle off at least half a dozen other big-name companies (or government…

    Read More
  • 6

    Oct 2017

    The 3 Levels of IT Support: Knowing Which is Right For Your Business

    If I were to ask you what your IT team actually does for your business, what would you say?   Over the past 3 decades I’ve watched my industry slowly split itself into 3 distinct categories, all of which fall under the “IT support” umbrella. While the split has been evident to those of us…

    Read More
  • 5

    Sep 2017

    3 Ways to Set Up Your Outsourced IT Partnership for Success

    You did it. You decided that maintaining your company’s technology was not one of your core competencies, and that rather than fussing with it internally like you have been, you’re going to outsource that responsibility to another company. Your business partners referred you to a few outsourced IT firms that you have met with and…

    Read More
  • 8

    Aug 2017

    Tesla Rules, Apple Drools: The Key to Tech Innovation

    I watched Elon Musk’s presentation at the 2017 TED conference the other day. If you haven’t seen this yet, I challenge you to watch it the whole way through without your jaw dropping. In it, we learn about his plans to: Build subterranean highway systems in Los Angeles on the West Coast and from New…

    Read More
  • 20

    Jul 2017

    How to Set Up Your Mobile Workforce for Success

    It’s 2017 – anyone can work from anywhere at any time on any device now, right? Not exactly. We as a workforce are definitely the most “connected” bunch yet; we carry tiny computers in our pockets that connect to any number of free WiFi connections to give us access to more information than we could…

    Read More
  • 13

    Jul 2017

    3 Core Elements of a Security Awareness Training Program

    So, you’ve accepted the fact that your employees (including you – and me for that matter!) are far and away your weakest link when it comes to the security of your data. You know that even if you perform periodic risk assessments, and even if you create and document the most airtight IT policies, all…

    Read More
  • 5

    Jul 2017

    Amazon Eats Whole Foods: A Win for All

    If there’s a service on this planet that saves me time and effort and frustration, color me interested.   Like most businessfolk (and like most parents), I’m constantly on the move, and I’m constantly looking for ways to move around a little less. Saving myself a trip to the store and having all my day-to-day…

    Read More
  • 28

    Jun 2017

    Use These 2 Tech Tools to Increase Engagement and Reduce Turnover

    Millennials might be the largest generation in the U.S. workforce, but they certainly aren’t the most engaged.   According to Gallup, only 29% of millennials are engaged at work. And this isn’t a group that will remain passive about their disengagement, either; a full six out of ten are actively seeking new employment opportunities.  …

    Read More
  • 16

    Jun 2017

    ​OneLogin Hack: Is it Time to Reject Password Managers for Good?

    Earlier this month we learned of yet another breach that targeted password management software.   In this instance, hackers accessed OneLogin, a password manager and single sign-on platform, for a full seven hours. They stole a large amount of user data, and may have decrypted sensitive information as well.   These programs are a treasure…

    Read More
  • 8

    Jun 2017

    The Biggest Mistakes Businesses Make With Their Office Moves

    Moving to a new space is a pain.   While I have only had to endure a few of these projects personally, I’ve worked with dozens upon dozens of businesses as they’ve moved into, across, or out of the DC Metro area.   And there’s one huge, expensive, stressful mistake that I’ve seen organizations make…

    Read More