After migrating to the cloud, Fuerst Ittleman David & Joseph (FIDJ) was struggling to go a single day without fighting against lag, outages, or other serious issues.
On the recommendation of their outsourced provider, FIDJ moved their systems to a cloud environment. Once migrated, the firm experienced such poor performance and support that their Managing Partner calculated a loss of $100,000 in billable time each and every month. Not only that, but their attorneys were so frustrated with having to use complex workarounds that morale was seeing a dangerous decline.
Today, rather than having to circumvent their systems in order to make any forward progress, attorneys and staff at FIDJ can work efficiently and securely from anywhere. As Partner Chris David puts it, he can be working from a cabin in the woods and his clients wouldn’t ever be able to tell that he wasn’t in his office.
“Optimal’s service is like the electric company,” he said. “I don’t have to think about it. When I flip the switch, the light comes on. When I log into Optimal, my desktop just works.”
Not only does the firm no longer have to worry about losing hundreds of thousands of dollars in revenue, but they can now capitalize on their increased mobility and flexibility to serve their clients better than ever.
Fuerst Ittleman David & Joseph, PL is a Miami-based firm that specializes in business litigation and arbitration, regulatory compliance (FDA, Customs, USDA, EPA, and international trade law), tax litigation, and corporate commercial transactions. For more, visit www.fuerstlaw.com.