Optimal Insights

Plain-English answers to your questions about technology best practices.

What Are the Best Ways to Secure PII/PHI?

Let’s start with a story. Back in February 2011, a well-intentioned employee of Massachusetts General Hospital took various files home with her so that she’d be able to continue working over the weekend. Come Monday, she bound the files back up with a rubber band, put them in her bag,

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Do I Need a CIO for My Law Firm?

This is going to be a short read. When it comes to whether or not your law firm needs a CIO, the greatest and most clear indicator is that you’re asking the question to begin with. After helping DC law firms navigate technology for nearly 25 years, our company has

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