Server Monitoring and Management
What would you do if your servers—holding your mission-critical information, your email programs, and databases—crashed?
Productivity would undoubtedly come to a screeching—and costly—halt, but how long could you be down before relationships and ‘business-as-usual’ became unrecoverable?
Optimal’s server monitoring and management service is designed to make sure your organization does not have to endure (or even think about) this scenario. It includes server monitoring, critical patch application and management, hardware and software inventories, and response and remediation of critical issues to ensure that your servers are secure and running 24/7. Through proactive monitoring and real-time remediation, we help you stay in front of and avoid server—and organizational—disasters.
- 24/7 proactive server health monitoring. Optimal’s fully-staffed Network Operations Center monitors backup jobs, virus protection, server availability, utilization, event logs, and other critical health parameters. This constant watch provides key health statistics, and utilization and uptime data, which help to inform our response strategies.
- Response and remediation. ServerGuard℠ allows for the immediate response and remediation of any critical issues that can be handled remotely. It also includes identification and implementation of configuration changes that are important to maintain proper server functioning. Optimal’s team is proactively responding to data acquired from the 24/7 monitoring to prevent issues from becoming catastrophes.
- Critical patch application and management. We apply Microsoft’s server patches on a consistent monthly cycle, including a review and test of each critical patch by our Advanced Security Group. You can rest assured that your server is patched and protected from the latest hacker threats.
- Hardware and software inventories. All ServerGuard℠ clients have access to the documentation of their system profiles and inventories through the Microsoft Windows Management Interface.