Managed IT Services
Unpredictable IT costs and variable service levels are a recipe for unhappy executives, internal customers and any organization’s bottom line.
Optimal offers a comprehensive range of fixed-price, managed IT services that cover all aspects of your technology—from servers to network to expertise to infrastructure—and your peace of mind.
These solutions feature:
- Unlimited SupportCenter (helpdesk) access for all users
- Managed, consistent patching of servers and workstations after-hours
- Remote access for all staff to their desktop computers
- Full protection of all computers against viruses, spam, and spyware
- Monthly reports on security, inventory, network health, and more
- 24 x 7 server health monitoring
- Ongoing on-site visits from your Optimal Engineer
- Emergency on-site support
- Strategic planning and budgeting
- Systems documentation
For a fixed price each month (per server and per PC), you receive Optimal’s premium service package that takes care of your entire IT operation! You’ll experience:
- A more productive work environment
- State-of-the-art technological support
- Top-shelf service
- Increased network uptime and reliability
Most importantly, you’ll receive the peace of mind that comes from knowing that a professional IT service organization is watching over your systems and networks—and making your technology work for your organization.