Exciting opportunity combining account management and service skills to help existing clients. Develops deep, strategic relationship with clients to ensure a productive technology partnership with them. Helps co-lead technology projects. Lives Optimal's high standards of excellence and keeps improving them.
Ask yourself...- Are you a great service professional in a company that doesn't value service?
- Do you feel comfortable working in a technological environment?
- Do you crave a working environment that cares about honesty, integrity and doing the right thing?
- Do you wish you could find a dynamic, entrepreneurial organization that will help you grow?
- Do you like to have fun?
If you answered yes to these questions, then Optimal Networks has a possible career opportunity for you today. We are a values-based consulting organization supporting computer and network systems for small and medium-sized businesses in the Washington DC, metropolitan area.
Optimal Networks, Inc. provides comprehensive computer and network support services to small and mid-sized businesses, associations, and law firms. For twenty years, we have helped more than 300 clients with full or partial IT management outsourcing, improved system performance, and strategic technology guidance. Optimal Networks is a proud recipient of the 2008, 2009, 2010 & 2011 Alliance for Workplace Excellence Award. Optimal Networks is a proud recipient of the 2009 National Capital Business Ethics Award. Click here to read the article SmartCEO wrote about our dynamic culture.
We have an exciting opportunity for an experienced, energetic, adaptable person that brings high performance standards to our company to help us grow our Client Services team.
As a Client Service Executive, you will be the key person maintaining our client relationships. You will develop strategic relationships with client contacts at all levels to fully understand the client's business and ensure that Optimal's service meets their needs and exceeds their expectations. You will be on hand to capture any issues the clients may have and follow them through to their resolution. You will work with our engineers to help upgrade and improve the clients' systems and implement simple and sophisticated technology upgrade projects as a project co-leader. Ultimately you will be responsible for maintaining the close partnership between Optimal Networks and our clients which is the hallmark of our service.
You will need
- Stellar abilities to take initiative and work flexibly within a team environment.
- Excellent ability to engage top-level executives regarding business investments and solutions.
- Honesty and integrity in all dealings.
- Inclination towards technology and excellent understanding of basic office automation software.
- Previous client management and project management experience, preferably with a small business, in a service oriented role.
- Understanding of how information technologies, properly employed, can help businesses acheive their goals.
- Desire to be in, and learn about, the information technology industry.
- Ability to prioritize and work on multiple tasks effectively.
- Superb verbal and written communication skills.
- A Bachelor's Degree or equivalent.
- A valid driver's license and vehicle.
We will provide you with
- Competitive compensation
- Comprehensive benefits package
- The opportunity to be part of a first class team
- The ability to use your service skills to their fullest
If you believe you are right for this opportunity, please call us at 240-499-7900 for a qualifying interview. You may also send us a resume if you have one prepared at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Optimal Networks is an Equal Opportunity Employer.
