Benefits
As you prepare to make a full or partial IT outsourcing decision, or a technical project support choice, consider how others just like you have benefited by choosing Optimal Networks.
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Cost-effective solutions for the long run.
Our proactive approach to projects and issue resolution has an eye on your long-term cost of owning an information system. By planning thoroughly and investing in high-quality components, you avoid the huge direct costs of constant network "incidents." -
Technology customized to meet your needs.
You will get strategic recommendations from us. We don't suggest technology because it is trendy; we focus on understanding what your business needs are, and recommend the right technology to address those needs. -
Prompt responses and updates to issues.
You won't be waiting for a call back. We understand that timely and effective responses to user and network issues are imperative to the success of your company. That's why we assign a Client Service Executive (CSE) to all of our clients. This person's job is to act as a full-time, single contact to coordinate service activities and monitor the quality of the service you are receiving from us. Find out more about this unique client benefit by reading the PDF below. -
Enhanced productivity with Remote Access technology.
In this day and age, more and more of our clients come to us with remote access requests. We can provide you and your employees with access to your network from anywhere in the world. Not only can you access it, but whenever you're having a problem, we will be able to, as well. -
Leveraged support on all IT fronts.
You'll never hear "that's not my job" from an Optimal team member. We are committed to collaborating with any third-party vendors necessary in order to ensure the successful closure of any systems issues or upgrades. -
Improved efficiency of your internal IT staff.
Not all Optimal clients have an IT staff, but for those that do, through their relationship with us, they are able to use their IT staff more effectively. While we manage the maintenance, including patching, spyware, antivirus, inventory, asset reporting, etc., your in-house team can focus their time on more strategic and longer-term projects. -
Creative testing of your network security.
Worried about security? At Optimal, we periodically implement an ethical hack to locate the vulnerabilities in your system. We admit, it is one of the most 007 parts of our job. -
Ready assistance on any network headache.
We can help you with all of the everyday technological hassles associated with servers, email, backup, intranets and extranets, internet access, internet presence, internet security, contact management, document management, network faxing, and cabling, wiring, and infrastructure.
Learn more about our solutions.
| File | Description | File size |
|---|---|---|
 ClientServiceExecutive-FINAL.pdf | 238 Kb |
